Saffer Total Home Family

Crouse Plumbing & Heating

Don't Grouse, Call Crouse
Crouse Plumbing & Heating team

Your Howard County Plumbing & Heating Company

Some companies grow by getting bigger.

We've chosen a different approach.

Crouse Plumbing & Heating exists to serve Howard County homeowners with the kind of personal service that's becoming harder and harder to find.

You'll still get the responsiveness and familiarity of a local company. You'll still work with people who take the time to explain what's happening, answer questions, and treat your home with respect.

The difference is that today, Crouse is backed by the resources, expertise, and support of the Saffer Total Home family.

For homeowners, that means the best of both worlds: local service with larger-company capabilities.

Built for Howard County

Since 1974, Crouse Plumbing & Heating has served homeowners throughout:

  • Ellicott City
  • Columbia
  • Clarksville
  • Glenelg
  • Lisbon
  • Woodstock
  • Elkridge
  • Surrounding Howard County communities

Serving Howard County means working in a wide variety of homes.

In Ellicott City, that may mean helping homeowners care for older plumbing systems and legacy infrastructure that require experience and attention to detail.

In Columbia, it often means helping homeowners maintain, update, and restore systems that have served their homes for decades.

Different homes require different approaches, and that's exactly how we treat them.

Our Services
Josué Rodriguez-Martinez of Crouse Plumbing & Heating

Meet Josué (“Ho-sway”) Rodriguez-Martinez

For many customers, Josué Rodriguez-Martinez is the face of today's Crouse Plumbing & Heating.

What makes Josué successful isn't just technical ability.

Communication matters just as much.

For Josué, great service starts with listening. Understanding the homeowner's concerns. Understanding the home's history. Understanding the problem itself.

Only then does he begin recommending solutions.

It's a patient, thoughtful approach that reflects the values Crouse has been known for since 1974.

Local Relationships Matter

Many of our customers have been calling Crouse for years.

Some have trusted the company through multiple homes, multiple projects, and multiple generations of homeownership.

We understand that kind of trust isn't automatic.

It's earned.

Every service call is an opportunity to continue the reputation that previous generations of Crouse customers helped build.

Small Company Feel.
Larger Company Support.

One of the reasons Crouse joined the Saffer Total Home family was to ensure customers could continue receiving excellent service while gaining access to additional resources.

Today, Crouse customers benefit from:

  • Expanded technical expertise
  • Specialized heating support through All Steamed Up
  • Electrical services through Saffer Electric
  • Flexible financing options
  • Greater scheduling flexibility
  • Administrative and operational support

You still get a local company.

You simply gain a larger team standing behind it.

Crouse technician supported by the Saffer Total Home team
Our Mission

Our mission is to deliver reliable plumbing and heating solutions through honest communication, skilled workmanship, and a commitment to continuous improvement, earning trust one relationship at a time.

What Guides Us

Our Values

01

Build Trust Through Collaboration

Clear communication and mutual respect guide how we work with customers, partners, and each other.

02

Pursue Excellence

Quality matters in the solutions we design, the materials we choose, and the work we perform.

03

Face Challenges Head On

Complex jobs don't scare us. We approach them with resilience and resourcefulness.

04

Keep Learning, Keep Improving

We continue investing in knowledge, training, and improvement so we can better serve our customers.

Looking Forward

Crouse Plumbing & Heating has entered a new chapter, but the goal remains unchanged.

01 Take care
of people.
02 Do quality
work.
03 Earn trust.
04 Serve the
community.

As we continue growing throughout Howard County, we're committed to preserving what made Crouse special while building something that will serve homeowners for decades to come.

Don't Grouse, Call Crouse.

(410) 465-1110